Privacy Policy

 

PRIVACY POLICY

Last Updated: 08/17/2026

GuidanceToFlow (“GuidanceToFlow,” “we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through guidancetoflow.com (the “Site”), use our Services, or otherwise communicate with us.

For purposes of this Privacy Policy, “you” and “your” means you as the user of our Services, whether you are a customer, website visitor, or another individual whose information we collect.

By accessing or using our Site or Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Site or Services.

1. HOW DO WE PROTECT YOUR INFORMATION?

We take reasonable measures to protect the personal information we collect and maintain.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

Payments and sensitive financial information are processed through third-party payment providers. We do not intentionally store complete credit or debit card information on our own systems.

Our website may be hosted and supported by third-party service providers, including Shopify, that use security measures designed to protect information processed through their platforms.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Please do not send sensitive or confidential information through unsecured communication methods.

2. WHAT INFORMATION DO WE COLLECT?

The information we collect depends on how you interact with our Site and Services.

Information You Provide Directly

You may provide us with personal information when you:

      • Create or maintain an account.

      • Place an order.

      • Purchase a Service.

      • Book a consultation, coaching session, or meditation session.

      • Complete a form.

      • Contact us.

      • Request customer support.

      • Subscribe to communications.

      • Submit a review or testimonial.

      • Communicate with us through the Site or other channels.

This information may include:

      • Name

      • Email address

      • Mailing or billing address

      • Phone number

      • Account information

      • Order information

      • Shipping information

      • Payment confirmation

      • Information included in customer-service communications

      • Other information you voluntarily provide to us

Some features of our Services may require you to provide certain information. You may choose not to provide requested information, but doing so may prevent you from accessing or using certain features or Services.

3. INFORMATION WE COLLECT AUTOMATICALLY

When you visit or interact with our Site, we may automatically collect certain information about your device and interaction with our Services.

This information may include:

      • IP address

      • Browser type

      • Device information

      • Operating system

      • Network connection information

      • Pages visited

      • Links clicked

      • Shopping activity

      • Products viewed

      • Cart activity

      • General usage information

      • Information about how you interact with our Site

We may collect this information through cookies, pixels, web beacons, analytics tools, and similar technologies.

4. COOKIES

Like many websites, GuidanceToFlow uses cookies and similar technologies.

Cookies are small files that websites or service providers may place on your device through your web browser. They allow websites to recognize your browser and remember certain information.

We may use cookies to:

      • Remember your preferences.

      • Keep track of items placed in your shopping cart.

      • Improve website functionality.

      • Understand how visitors use our Site.

      • Analyze website traffic.

      • Improve our Services.

      • Personalize your experience.

      • Support marketing and advertising activities.

Our Site uses Shopify-related technologies and services. Information about Shopify’s use of cookies can be found in Shopify’s applicable privacy and cookie policies.

Most web browsers automatically accept cookies, but you may be able to change your browser settings to reject or remove cookies.

Please note that disabling cookies may affect the functionality of certain features of our Site.

5. HOW DO WE USE YOUR INFORMATION?

We may use the personal information we collect for purposes including:

Providing Products and Services

We may use your information to:

      • Process purchases and payments.

      • Fulfill orders.

      • Provide consultations, coaching, meditation sessions, and other Services.

      • Schedule appointments.

      • Send transaction-related communications.

      • Manage your account.

      • Provide customer support.

      • Process returns or cancellations where applicable.

      • Respond to questions and requests.

Improving Our Website and Services

We may use information to:

      • Understand how visitors use our Site.

      • Improve our website.

      • Improve our products and Services.

      • Personalize your experience.

      • Analyze trends and website performance.

Communications and Marketing

We may use your information to send:

      • Transactional emails.

      • Appointment-related communications.

      • Customer-service communications.

      • Updates about our Services.

      • Promotional communications.

      • Newsletters or other marketing communications, where permitted.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.

Security and Fraud Prevention

We may use information to:

      • Detect and prevent fraudulent activity.

      • Protect the security of our Site and Services.

      • Investigate potentially illegal or malicious activity.

      • Protect our rights and the rights of our users.

Legal and Business Purposes

We may use information when necessary to:

      • Comply with applicable laws.

      • Respond to lawful requests from government authorities.

      • Enforce our Terms of Use.

      • Protect our rights, property, or safety.

      • Protect the rights, property, or safety of others.

      • Resolve disputes.

      • Support business transactions or organizational changes.

6. DO WE DISCLOSE YOUR INFORMATION TO OUTSIDE PARTIES?

We do not sell your personal information in the traditional sense.

However, we may share personal information with trusted third parties that help us operate our business and provide our Services.

These may include:

      • Website and e-commerce providers, such as Shopify.

      • Payment processors.

      • Shipping and fulfillment providers.

      • Scheduling and appointment platforms.

      • Customer-support providers.

      • Email and communication providers.

      • Data analytics providers.

      • Cloud storage providers.

      • Technology and IT providers.

      • Advertising and marketing partners.

      • Social media platforms and integrations.

These providers may process information on our behalf or as otherwise described in their own privacy policies.

We may also disclose information:

      • When you request or authorize us to do so.

      • When necessary to provide a product or Service you requested.

      • When required by law.

      • In response to legal processes or lawful government requests.

      • To enforce our Terms of Use.

      • To protect the rights, property, or safety of GuidanceToFlow, our users, or others.

      • In connection with a merger, acquisition, bankruptcy, sale, or other business transaction.

7. MARKETING AND ADVERTISING

We may use personal information and information collected through cookies or similar technologies to help us understand our audience and improve our marketing and advertising.

Depending on the services and tools we use, advertising or marketing partners may receive information related to your interactions with our Site.

You may opt out of certain marketing communications by using the unsubscribe instructions included in our emails.

You may also be able to control cookies and certain advertising preferences through your browser or applicable third-party platforms.

8. USER-GENERATED CONTENT

Our Site or Services may allow you to submit reviews, testimonials, comments, photographs, or other content.

If you choose to submit content to a public area of our Site, that information may become publicly accessible.

You should carefully consider what personal information you choose to make publicly available.

GuidanceToFlow cannot guarantee that third parties who access publicly available information will respect your privacy or keep that information secure.

We are not responsible for information you voluntarily make public through our Site, social media platforms, or other third-party services.

9. THIRD-PARTY WEBSITES AND LINKS

Our Site may contain links to websites, applications, social media platforms, payment providers, scheduling services, or other online services operated by third parties.

These third-party websites have their own privacy policies and terms.

GuidanceToFlow does not control and is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of any third-party website before providing personal information.

10. CHILDREN’S PRIVACY

Our Site and Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

11. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include, where applicable:

      • The right to know what personal information we collect.

      • The right to request access to personal information.

      • The right to request correction of inaccurate information.

      • The right to request deletion of personal information.

      • The right to opt out of certain marketing or data-sharing activities.

      • The right to withdraw consent where processing is based on consent.

The availability and scope of these rights depend on applicable law.

To exercise a privacy right or ask a privacy-related question, please contact GuidanceToFlow using the contact information provided below.

12. RETENTION OF YOUR INFORMATION

We retain personal information for as long as reasonably necessary to:

      • Provide our Services.

      • Complete transactions.

      • Maintain business and transaction records.

      • Provide customer support.

      • Comply with legal and regulatory obligations.

      • Resolve disputes.

      • Enforce our agreements.

      • Protect our legal rights.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

13. INTERNATIONAL USERS

GuidanceToFlow operates from the United States.

If you access our Site or Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in these locations may differ from the laws in your country or region.

By using our Site or Services, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable law.

14. ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies to information collected through our Site and Services and to information you provide to us electronically in connection with those Services.

It does not necessarily apply to information collected offline unless that information is incorporated into our online Services or otherwise covered by this Privacy Policy.

15. YOUR CONSENT

By accessing or using our Site or Services, you acknowledge that you have read and understand this Privacy Policy.

Where required by applicable law, we will obtain consent for the collection, use, or disclosure of personal information.

You may withdraw consent where permitted by applicable law, although withdrawing consent may affect our ability to provide certain Services.

16. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

      • Our business practices.

      • Our Services.

      • Technology.

      • Legal or regulatory requirements.

      • Privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

Your continued use of our Site or Services after changes are posted may constitute acceptance of the updated Privacy Policy where permitted by law.

17. CONTACTING US

If you have questions, concerns, or requests regarding this Privacy Policy or how GuidanceToFlow handles your personal information, please contact us through the contact information provided on our website.

GuidanceToFlow

Website: guidancetoflow.com